Privacy Policy

Effective Date: May 13, 2025

At Support Community Strong (powered by Creations Creative), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

1. Who We Are

Our website address is: https://supportcommunitystrong.com.
Support Community Strong is operated by Creations Creative, a US-based custom printing and merchandise company.

2. What Information We Collect

Information you provide:

  • Name, email address, phone number

  • Billing and shipping addresses

  • Account information (username, password)

  • Any information submitted via forms or communications

Automatically collected information:

  • IP address

  • Browser type and version

  • Device information

  • Cookies and tracking data (see “Cookies” below)

Payment information:
All payments are processed securely by third-party payment providers. We do not store full credit card details.

3. How We Use Your Information

We may use your information to:

  • Process orders and provide services

  • Communicate with you regarding your account or purchases

  • Improve our website and offerings

  • Send marketing communications (with opt-out option)

  • Comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies to:

  • Improve website functionality and user experience

  • Store login preferences

  • Analyze site performance

You can manage cookie preferences in your browser settings.

5. Embedded Content and Links

Our website may include embedded content (e.g., videos, images) or links to third-party sites. These sites may collect data independently. We are not responsible for their privacy practices.

6. Who We Share Your Data With

We share information only with:

  • Payment processors

  • Shipping carriers

  • Service providers essential to running our business

We never sell your data to third parties.

7. Data Retention

We retain personal information only as long as necessary to provide services, meet legal obligations, and resolve disputes.

  • Order information is retained for legal and tax purposes

  • User accounts and comments are retained unless requested for deletion

8. Your Rights

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data (subject to legal limitations)

  • Withdraw consent for marketing communications

To exercise any of these rights, contact us at 630-473-3100.

9. Security of Your Information

We implement reasonable safeguards to protect your information. However, no online transmission is 100% secure.

10. Changes to This Policy

We may update this Privacy Policy. Changes will be posted here with an updated “Effective Date.”

11. Contact Us

For any privacy-related questions, contact:

Creations Creative
103N 11th Ave, Suite 123A-D
St. Charles, IL 60174
Phone: (630) 473-3100

Thank you for trusting Support Community Strong.